Question 1

Can I create projects without folders?

Accepted Answer

Yes, folders are optional and can be added later.

Question 2

Can I move images into a project after generation?

Accepted Answer

Yes, existing generated or edited images can be moved into any project.

Question 3

Is there a limit to the number of projects I can create?

Accepted Answer

This depends on your subscription plan.

Question 4

How often are the subscription credits reset?

Accepted Answer

The subscription credits are reset every month.

Question 5

Do the add-on packages expire?

Accepted Answer

No, the additionally purchased credit packages never expire.

Question 6

What happens if I use all my subscription credits?

Accepted Answer

If you use all your subscription credits, it will automatically revert to the purchased credit packages.

Question 7

Can I share or transfer credits?

Accepted Answer

No, the credits are non-transferable and can only be used from your account.

Question 8

How do I purchase additional credit packages?

Accepted Answer

Additional credit packages can be purchased directly through your Vizera account.

Help Center

Frequent Questions